All posts by Intern

29/10/20 Work/Life update: 29th October –

27/10/20  Work/Life update: 27th October –

26/10/20 Work/Life update: 26th October –

23/10/20  Work/Life update: 23rd October –

21/10/20  Work/Life update: 21st October –

20/10/20  Work/Life update: 20th October –

16/10/20  Work/Life update: 16th October – London moved to High Alert –

15/10/20  Work/Life update: 15th October – New local Covid Alert Levels –

7/10/02  Work/Life update: 7th October –

5/10/20  Work/Life update: 5th October –

1/10/20  Work/Life update: 1st October –

29/9/20  Work/Life update: 29th September – New measures and NHS App –

25/9/20  Work/Life update: 25th September – New regulations –

23/9/20  Work/Life update: 23rd September –

18/9/20  Work/Life update: 18th September –

17/9/20  Work/Life update: 17th September –

15/9/20  Work/Life update: 15th September with a spotlight on Hammersmith & Fulham (please scroll down) –

9/09/20  Work/Life update: 9th September –

7/09/20  Kickstart scheme via Hounslow Chamber of Commerce – Work/Life update: 7th September –

2/09/20  Work/Life update: 2nd September –

28/08/20  Work/Life update: 28th August –

26/08/20  Work/Life update: 26th August –

25/08/20  Covid-19 update: 25th August –

19/08/20  Covid-19 update: 19th August –

18/08/20  Covid-19 update: 18th August – Coronavirus cases rising in Hounslow –

13/08/20  Covid-19 update: 13th August –

11/08/20  Covid-19 update: 11th August – Eat Out to Help Out –

6/08/20  Covid-19 update: 6th August –

4/08/20  Covid-19 update: 4th August –

29/07/20  Covid-19 update: 29th July –

27/07/20  Covid-19 update: 27th July –

24/07/20  Covid-19 update: 24th July –

22/07/20  Covid-19 update: 22nd July –

21/07/20  Covid-19 update: 21st July –

16/07/20  Covid-19 update: 16th July –

13/07/20  Covid-19 update: 13th July –

10/07/20  Covid-19 update: 10th July –

8/07/20  Covid-19 update: 8th July – Summer Economic Update –

6/07/20  Covid-19 update: 6th July – Arts & Culture £1.57bn package announsed –

3/06/20  Covid-19 update: 3rd July –

2/06/20  Covid-19 update: 2nd July –

30/06/20  Covid-19 update: 30th June –

29/06/20  Covid-19 update: 29th June – The Discretionary Business Support Grant –

26/06/20  Covid-19 update: 26th June –

24/06/22  Covid-19 update: 24th June –

23/06/20  Covid-19 update: 23rd June – Prime Minister announces easing of lockdown restrictions –

22/06/20  Covid-19 update: 22nd June –

18/06/20  Covid-19 update: 18th June –

17/06/20  Covid-19 update: 17th June –

15/06/20  Covid-19 update: 15th June –

11/06/20  Covid-19 update: 11th June –

10/06/20  Covid-19 update: 10th June –

9/06/20  Covid-19 update: 9th June –

8/06/20  Covid-19 update: 8th June – Safety when going back to work –

4/06/20  Covid-19 update: 4th June –

3/06/20  Covid-19 update: 3rd June –

2/06/20  Covid-19 update: 2nd June –

1/06/20  Covid-19 update: 1st June – News on the Discretionary Business Support Grant –

29/05/20  Covid-19 update: 29th May –

28/05/20  Covid-19 update: 28th May – Test & Trace –

27/05/20  Covid-19 update: 27th May – High Streets Reopening –

22/05/20  Covid-19 update: 22nd May –

21/05/20  Covid-19 update: 21st May – Future Fund launch –

20/05/20  Covid-19 update: 20th May –

19/05/20  Covid-19 update: 19th May –

18/05/20  Covid-19 update: 18th May – Public transport advice et al –

15/05/20  Covid-19 update: 15th May – mish mash of updates –

14/05/20 Covid-19 update: 14th May – housing market unlock/ TfL information and masses more besides –

13/05/20  Covid-19 update: 13th May – Easing & furloughing and much more besides –

12/05/20  Covid-19 update: 12th May – Recovery Strategy and much more besides –

11/05/20  Covid-19 update – 11th May – Start of lifting restrictions: PM’s announcement from 10th May –

7/05/20  Covid-19 update – 7th May –

6/06/20  Covid-19 update – 6th May –

5/05/20  Covid-19 update – 5th May or Star Wars plus1 – Bounce Back loans –

4/05/20  Covid-19 update – 4th May –

1/05/20  Covid-19 update – 1st May –

30/04/20  Covid-19 update – 30th April –

29/04/20  Covid-19 update – 29th April –

28/04/20  Covid-19 update – 28th April – The Coronavirus Bounce Back Loan –

27/04/20  Covid-19 update – 27th April –

24/04/20  Covid-19 update – 24th April – Coronavirus tests are now available to essential workers –

23/04/20  Covid-19 update – 23rd April –

22/04/20  Covid-19 update – 22nd April – Coronavirus business support finder tool –

21/04/20  Covid-19 update – 21st April –

20/04/20  Covid-19 update – 20th April – Coronavirus Job Retention Scheme –

17/04/20  Covid-19 update – 17th April –

16/04/20  Covid-19 update – 16th April – furloughed employees –

15/04/20  Covid-19 update – 15th April –

14/04/20  Covid-19 update – 14th April –

9/04/20  Covid-19 update – 9th April –

8/04/20  Covid-19 update – 8th April –

7/04/20  Covid-19 update – 7th April –

6/04/20  Covid-19 update – 6th April – COVID-19 Business Loans scheme revamped –

3/04/20  Covid-19 update – 3rd April- How to Claim Your Grant Payment –

2/04/20  Covid-19 update – 2nd April –

1/04/20  Covid-19 update – 1st April –

31/03/20  Covid-19 and our wellbeing/mental health –

31/03/20  COVID-19 update – 31st March –

30/03/20  COVID-19 update – 30th March –

27/03/20  Coronavirus update – 27th March – more details –

27/03/20  Coronavirus update – 27th March – Self employment package –

26/03/20  Coronavirus – information from Hounslow Council – 26th March –

26/03/20  Coronavirus update – 26th March –

25/03/20  ShopAppy –

25/03/20  Coronavirus update – 25th March –

24/03/20  Financial advice and support for local business – 24th March –

24/03/20  Security advice from Safer Business Hounslow/Hounslow Chamber of Commerce –

23/03/20  Coronovirus – Job Retention Scheme details –

23/03/20  Coronovirus update: 23rd March –

22/03/20  URGENT message for Hounslow’s Businesses –

20/03/20  Hounslow Chamber Task Force to help business during coronavirus pandemic –

20/03/20  Coronavirus – More things that might help –

20/03/20  Coronavirus – Things that might help –

19/03/20  Coronavirus related scams – Stay safe –

18/03/20  Government assistance for business –

18/03/20  Rescue Remedies? –

17/03/20  Lift your spirits? –



From Python-esque overnight promotions to free pints and financial incentives – there are lots of good reasons to visit a Fuller’s venue this Autumn

Fuller’s, the premium pubs and hotels business, has launched a range of new campaigns and promotions designed to entice customers back into pubs and hotels across the South of England. Despite doom, gloom and local lockdowns – Fuller’s pubs and hotels are safe, COVID-secure and still open for business – and Fuller’s is setting out to give customers even more good reasons to visit.

A new campaign, based on Visit Britain’s Escape the Everyday initiative, launches this week with a focus on a new dinner, bed and breakfast deal. Supported by imagery inspired by surrealist art, a series of quirky videos will be screened across Fuller’s digital channels and social media to help inspire people out of their houses and away from the groundhog day of working at home and compromising their lifestyle. Episodes of the video include steakation, fish & trips and cauliday. The campaign will run for eight weeks and each of the vignettes ends with a call to book a dinner, bed & breakfast package at a Fuller’s Beautiful Bedroom pub.

For those who want to stay closer to home, Fuller’s has also launched Fuller’s Friday – in conjunction with Asahi. The promotion is specifically designed to help those sites that are suffering from low footfall in their immediate area and uses information supplied by Wireless Social. The promotion uses geotargeting to reach new and recent visitors to a specific pub with a free pint offer, giving the customer a good reason to head off for a cheeky pint on a Friday afternoon. The promotion is supported through participating pubs’ social media and direct emails to those pubs’ databases. There are 30,000 pints of Asahi beers, including Fuller’s Frontier, London Pride and Peroni, on offer.

Fuller’s existing customers are set to benefit too with the launch of Fuller’s Rewards. All customers on the Fuller’s database will be receiving an offer for either a free pint, 10% of food and drink, 20% off food and drink or a free bottle of house wine when they dine. The promotion is designed to encourage people to continue to support their favourite Fuller’s pub and give them an additional reason to visit beyond the warm welcome, delicious fresh food and vibrant range of drinks. To further incentivise our customers to venture to the pub, anyone who redeems their offer will be entered into a draw to win a Sunday roast, or a dinner, bed and breakfast stay for two in one of Fuller’s Beautiful Bedroom sites.

Fuller’s Marketing Director, Jane Jones, said: “Whatever else is going on, it’s so important that we continue to make our pubs warm, safe and welcoming and that we give our customers as many reasons to visit as possible. We know our customers are missing their local pub – and the local pub is missing them too – so we’ve put together a package of promotions and treats to inspire and engage with both existing and potential customers.

“Fuller’s pubs have always aimed to surprise and delight – and we have the protocols and procedures in place to keep our customers and our teams safe and we are always delighted to see new faces and old favourites. I’m sure that most people don’t need an additional reason to want to go to the pub – but the nights are getting longer, the weather is getting colder, and we wanted to make our customers lives that bit brighter and warmer. We hope to see you all soon.”

Job Support Scheme

The government recently announced the Job Support Scheme (JSS) to protect jobs where businesses remain open but are facing lower demand over the winter months due to COVID-19.

Under JSS the government will contribute towards the wages of employees if they are working fewer than normal hours due to decreased demand. Employers will continue to pay the wages for the hours staff work. Employees must work at least 33% of their usual hours. For the hours not worked, the employer and the government will pay a third each of their usual wages (the government contribution is capped at £697.92 per month).


Expansion of Job Support Scheme

The government announced an expansion of the JSS on 9th Oct to provide temporary support to businesses whose premises have been legally required to close as a direct result of coronavirus restrictions Tier 3 Lockdown. The government will pay two-thirds of employees’ wages, up to a maximum of £2,100 per month. Employers will not be required to contribute towards wages but do need to cover employer National Insurance and pension contributions.

Clients can apply for the JSS and the new expansion even if you have not previously used the Coronavirus Job Retention Scheme (CJRS). JSS is available for six months, from 1 November, with payment of grants in arrears from early December. The scheme will be reviewed in January.


Job Retention Bonus – guidance now live

Further guidance for the Job Retention Bonus is now available. It includes information about how you or your clients can check if your employees are eligible and when you can claim the bonus. Clients will be able to claim a one-off payment of £1,000 for every eligible employee you furloughed and claimed for through the Coronavirus Job Retention Scheme (CJRS) and kept continuously employed until at least 31 January 2021. Employers do not have to pay this money to their employees.

To be eligible, employees must earn at least £1,560 between 6 November 2020 and 5 February 2021 and have received earnings in the November, December and January tax months. Employees must also not be serving a contractual or statutory notice period on 31 January 2021. Clients will be able to claim the bonus from 15 February until 31 March, once you have submitted PAYE information for the period up to 5 February 2021. We’ll let you know how you can make a claim when further guidance is published by the end of January.

Employers can still claim the Job Retention Bonus if they make a claim for the same employees through the Job Support Scheme, as long as they meet the eligibility criteria for both.


Coronavirus Job Retention Scheme – changes from 1 October

From 1 October, HMRC will pay 60% of usual wages up to a cap of £1,875 per month for the hours furloughed employees do not work.
Employers will continue to pay furloughed employees at least 80% of their usual wages for the hours they do not work, up to a cap of £2,500 per month. Employers will need to fund the difference between this and the CJRS grant themselves.

The caps are proportional to the hours not worked. For example, if an employee is furloughed for half their usual hours in October, employers are entitled to claim 60% of their usual wages for the hours they do not work, up to £937.50 (half of £1,875 cap). Employers must still pay their employee at least 80% of their usual wages for the hours they don’t work, so for someone only working half their usual hours they’d need to pay them up to £1,250 (half of £2,500 cap), funding the remaining portion themselves. For help with calculations, search ‘Calculate how much you can claim using the Coronavirus Job Retention Scheme’ on GOV.UK.

Clients will also continue to pay your furloughed employees’ National Insurance and pension contributions from your own funds.
The scheme closes on 31 October and clients will need to make any final claims on or before 30 November. You will not be able to submit or add to any claims after 30 November.

Claimed too much in error?

It’s important for clients continue to check each claim is accurate before submitting it, and we would also recommend checking previous claims so you can avoid any penalties for claiming too much. Clients who have claimed too much CJRS grant and have not repaid it, you must notify us and repay the money by the latest of whichever date applies below:

• 90 days from receiving the CJRS money you’re not entitled to

• 90 days from the point circumstances changed so that you were no longer entitled to keep the CJRS grant

• 20 October 2020, if on or before 22 July you received CJRS money you were not entitled to, or if your circumstances changed.


VAT Deferral New Payment Scheme

Clients who have deferred VAT payments that were due between 20 March and 30 June 2020, then these payments need to be made to HMRC by 31 March 2021. The VAT Deferral New Payment Scheme can be used to spread these payments over equal instalments up to 31 March 2022. Alternatively, you or your clients can make payments as normal by 31 March 2021, or make Time To Pay arrangements with HMRC if you need more tailored support. More information on the VAT Deferral New Payment Scheme will be available on GOV.UK in the coming months.


Self Assessment Self-Serve Time To Pay Scheme

Self Assessment customers can now apply online to spread the cost of their tax bill into monthly payments without the need to call us. The online self-serve ‘Time to Pay’ service has been increased to £30,000 for Self Assessment customers, to help ease any potential financial burden they may be experiencing due to the COVID-19 pandemic. Once you or your clients have completed your tax return for the 2019-20 tax year, you can use the online self-serve ‘Time to Pay’ service through GOV.UK to set up a direct debit and pay any tax that is owed in monthly installments, up to a 12-month period.


Protect yourself from scams

Stay vigilant about scams, which may mimic government messages as a way of appearing authentic. Search ‘scams’ on GOV.UK for information on how to recognize genuine HMRC contact. You can also forward suspicious emails claiming to be from HMRC to and texts to 60599.



[East Sheen, London, 1st October 2020]: Artisan Accounts based in East Sheen in South West London will be given a spell in the limelight as part of this year’s Small Biz 100, a national campaign highlighting some of the UK’s most inspiring small businesses.


Marking 100 days building up to Small Business Saturday on 5 December 2020, the Small Biz 100 provides a major profile boost to small businesses across the UK, particularly at this challenging time.


Showcasing a daily celebration of the Small Biz 100 through social media, the campaign aims to support and celebrate a vibrant range of small, community driven businesses across the UK.


Artisan Accounts was founded in 2010 to empower small businesses to convert their creativity into profit and will be placed in the spotlight on 10th October 2020.  In celebration Artisan Accounts will be giving away 10 goody bags.  Since Artisan are all about their clients, the unique factor for each goody bag is that each one will contain a product or vouchers for use in one of their amazing client’s businesses.  A full list of the 10 Artisan Accounts clients that will each be featured in one of the goody bags can be found below.


Alex Redmond, Artisan Accounts’ founder said: “We’re delighted to have been selected as one of the #SmallBiz100, allowing us to engage with businesses we love to work with – small, dynamic and trying to find creative ways of thriving no matter what.”


Among the other firms being recognised are a family run florist in Bristol, a beauty salon in Inverness, and a wine school in Chester.

Michelle Ovens MBE, Director of Small Business Saturday UK, said:

“Congratulations to
Artisan Accounts for joining the Small Biz 100! This campaign highlights the amazing, positive impact small firms have on communities across the UK. Given the phenomenally tough time small businesses have had, and the special role they played supporting communities in lockdown, it’s vital we continue to support them as this crisis continues. This year’s Small Business Saturday is going to be the most important one yet, and were determined it will also be the best.”

Now in its eighth year in the UK, Small Business Saturday has grown significantly each year, with a record turnout of 17.6 million people choosing to shop small on the day last year, generating an estimated £800m.


With the latest restrictions, we are continuing with online activities until at least March 2021. If you’d like to feature your creative start-up in our November special issue, don’t forget our Creative Start-Ups Call-Out. Deadline: Fri 2 Oct.

October Network Event (online)

The Creative Process (Thu 15th, 7.30–9pm)

In October we’ll be joined by three guests from different areas of the arts to talk about their perspectives on the creative process.

Terry Mardi is a TV and film producer, music publisher and creative entrepreneur; Terri Creaser is one half of Tale Be Told community theatre company; and Derek Pearce is a visual artist working in wood and a musician.

To take part, book a free ticket on Eventbrite and you’ll receive a Zoom link to the meeting the week before


News and Opportunities

Locked In—Outdoor Performance, 27 September
This Sunday at 2pm Ignite Me Workshop Theatre is partnering on a socially distanced, improvised performance exploring elderly and disabled people’s experience of the pandemic. Find them in Marble Hill Park, Twickenham. Contact:


Hounslow’s Hidden Heroes, 28 September
Creative People and Places celebrates the launch of Hidden Heroes this Monday, 5.30–6.30pm, with a chance to meet the artist Laura Edralin and see the exhibition. The project profiles ordinary people, all nominated by community members, doing extraordinary things. Book your free ticket.


Poetical Word with @leyspeaks, 28 September
Poetical Word goes live on Instagram this Monday, 7–9pm (and every fourth Mon), with guest spoken word artist Ley, who released his first EP back in March, Spring Baby. Further details.


Producer for Film Project
Author and scriptwriter Chaand Chazelle is looking for a producer to work with her on her feature film Stolen Goods, a tale of colonial exploitation. She is applying for BFI Development Funding, which will cover the cost of the producer. Responses to


Creativity is Everything
Torron Lee-Dewar, founder of Alliance Dance Unit and the voice behind Creativity Cast, has a new book out about overcoming default ways of thinking and embracing our inner creativity. It’s called Creativity is Everything and is available on Amazon.


Help Shape Boston Manor’s New Arts Market
Hounslow Council has launched a short survey to help shape plans for a new outdoor Arts & Crafts Market in Boston Manor Park. Opening in 2021, the market will celebrate people’s creative talent and create opportunities for local artists, makers and creative businesses. Share your thoughts on what makes a great market experience so that when it opens, it creates commercial and development opportunities for as many people as possible. Take the Survey.


Mr Mr Pearce Exhibition at Feather & Heart
Currently on show in the Feather & Heart cafe at Brentford Lock, Mr Mr Pearce’s monotypes will shortly making way for a new collection of collages. See more.

The JSS is the second phase in UK government support measure for organisations during the COVID-19 pandemic.

What you need to know?

JSS will open on 1 November 2020 and run for six months, until April 2021.

The JSS will give support to those businesses which, while having enough work to continue to employ their workers, are facing reduced demand likely to continue into the winter months. The employer must continue to pay workers for hours worked, but support through the new JSS is available for the cost of the hours not worked.

  • The government will make a grant to the employer equal to the cost of one third of hours not worked up to a cap of £697.92 per month.
  • The employer will bear the cost of a further one-third of hours not worked.
  • For the first three months of the JSS, employees must work for at least one third of their normal working hours after which this minimum threshold will be reviewed by the Government (at the three-month point). Importantly, employer must agree reduced working hours with their employees and ensure that the employees are notified in writing.
  • The employee is unlikely to receive anything further for the remaining one third of hours not worked although further detailed guidance and legislation is expected to give more clarity about whether the employer could top up the salary further.

Neither the employer nor the employee needs to have previously used the Coronavirus Job Retention Scheme (CJRS), although much of the practical detail is very reminiscent of the CJRS.


JSS Illustration

Tony works five days a week and earns £400. Following discussion, he agrees to accept the short-time working of two days per week (40%) and his employment contract is revised to reflect this. The employer is using the JSS.

Tony is paid £320 in accordance with her employment contract through the payroll and reported through RTI in the usual way.

The breakdown for employee JSS salary

Cost borne by Employer for time worked
40% x £400 = £160

Cost borne by Employer for the time not Worked
1/3 of the normal wages for time not worked: 1/3 x 60% x £400 = £80

Government grant
1/3 of the normal wages for time not worked: 1/3 x 60% x £400 = £80

Total pay to Tony = £320



JSS grants do not cover employers’ National Insurance Contributions or pension contributions. Employers must pay these costs as usual. The claims portal on will open in December 2020.

  • Each claim will be submitted for a given pay period. Each claim must be after the employee has been paid and that payment has been reported to HMRC through RTI.
  • Grants reimbursing employers for the government’s contribution will be paid in arrears, on a monthly basis.
  • Employers using the JSS will also be able to claim the Job Retention Bonus if they meet the eligibility criteria.
  • Any employer with a UK bank account and UK PAYE scheme can claim the grant.
  • Large businesses will have to meet a financial assessment test, which is to be based on turnover. Turnover must be lower now than it was before COVID-19 caused difficulties for the business. We do not yet know exactly what this test will look like.
  • There will be no financial assistance test for small and medium-sized enterprises.
  • There is an expectation that large employers will not be making dividend payments or share buybacks. Details on how this is to be defined are expected to be provided in further guidance.



  • Eligible employees must have been on payroll and have been included in a full payment submission made on or before 23 September 2020. This means that some newer employees who were not previously eligible for the furlough scheme can be entered into the JSS.
  • During the first three months of the scheme, 1 November 2020 to 31 January 2021, employees must work at least 33% of their usual hours. The government will consider increasing this minimum threshold for the following period.
  • For a time not worked, employees will be paid up to two-thirds of their usual wage.
  • Employees cannot be made redundant or put on notice of redundancy during the period within which their employer is claiming the grant for that employee.


Conference & Events

Meet Out to Help Out offer: £10 discount per delegate on DDR and 24hr Rates applied automatically at enquiry level

Please contact our onsite team who will partner with you to truly understand what will make a memorable experience for you and your delegates Richmond Hill Hotel 0208 940 2247



Dine & Dream – Reinvent your weekend at Richmond Hill Hotel! Spend Sunday or Monday working up an appetite wandering Richmond’s glorious Thames riverside or Royal park, before settling into a soft velvet chair for a delicious dinner in our stylish restaurant & bar, 144 On The Hill. Experience award-winning, modern British cuisine created by Executive Head Chef, Jessen Valaydon. Using responsibly sourced ingredients, we serve seasonally inspired dishes that never cease to surprise and delight!
Spend a minimum of £75 in the evening sampling our tasty menus and extensive collection of more than 75 gins, signature cocktails and an array of interesting wines and beers, before unwinding in the luxury of your Georgian Double or Hill Collection room for just £50.

To book just go on our website and follow the instructions. (Subject to availability and non-commissionable).


Free Drink in the Bar and Free Parking – when booking through Richmond Hill Hotel website directly on


Four Nights For Three – book four nights and get 25% off each night. No pre-payment and cancel until 12pm the day before. Bed and breakfast included. Subject to availability. (non-commissionable rate)

Book direct through Richmond Hill Hotel’s website on or call our Reservations team on 0208 9402247.


Bed & Brunch – Just select the date you want to stay and you will be given this option (subject to availability). Rate includes room & brunch. Receive a £16pp allocation to spend towards brunch. Brunch is served from 10:00am – 12noon.

Just go on our website or call our Reservations team on 0208 9402247.



Seasonal Set Menu in 144 on the Hill- Enjoy a delicious meal in our beautiful restaurant 144 on the Hill with 2 courses for just £20 or 3 for £25. Discover award-winning British cuisine created by Executive Head Chef, Jessen Valaydon. Using responsibly sourced ingredients, our set menu highlights some of the season’s most popular dishes.

Serving times for this menu are: Monday-Friday: 12:00pm-5:30pm

To avoid disappointment, please book a table in advance by calling our team on 0208 9402247 or by emailing