All posts by Intern

4/08/20  Covid-19 update: 4th August –

29/07/20  Covid-19 update: 29th July –

27/07/20  Covid-19 update: 27th July –

24/07/20  Covid-19 update: 24th July –

22/07/20  Covid-19 update: 22nd July –

21/07/20  Covid-19 update: 21st July –

16/07/20  Covid-19 update: 16th July –

13/07/20  Covid-19 update: 13th July –

10/07/20  Covid-19 update: 10th July –

8/07/20  Covid-19 update: 8th July – Summer Economic Update –

6/07/20  Covid-19 update: 6th July – Arts & Culture £1.57bn package announsed –

3/06/20  Covid-19 update: 3rd July –

2/06/20  Covid-19 update: 2nd July –

30/06/20  Covid-19 update: 30th June –

29/06/20  Covid-19 update: 29th June – The Discretionary Business Support Grant –

26/06/20  Covid-19 update: 26th June –

24/06/22  Covid-19 update: 24th June –

23/06/20  Covid-19 update: 23rd June – Prime Minister announces easing of lockdown restrictions –

22/06/20  Covid-19 update: 22nd June –

18/06/20  Covid-19 update: 18th June –

17/06/20  Covid-19 update: 17th June –

15/06/20  Covid-19 update: 15th June –

11/06/20  Covid-19 update: 11th June –

10/06/20  Covid-19 update: 10th June –

9/06/20  Covid-19 update: 9th June –

8/06/20  Covid-19 update: 8th June – Safety when going back to work –

4/06/20  Covid-19 update: 4th June –

3/06/20  Covid-19 update: 3rd June –

2/06/20  Covid-19 update: 2nd June –

1/06/20  Covid-19 update: 1st June – News on the Discretionary Business Support Grant –

29/05/20  Covid-19 update: 29th May –

28/05/20  Covid-19 update: 28th May – Test & Trace –

27/05/20  Covid-19 update: 27th May – High Streets Reopening –

22/05/20  Covid-19 update: 22nd May –

21/05/20  Covid-19 update: 21st May – Future Fund launch –

20/05/20  Covid-19 update: 20th May –

19/05/20  Covid-19 update: 19th May –

18/05/20  Covid-19 update: 18th May – Public transport advice et al –

15/05/20  Covid-19 update: 15th May – mish mash of updates –

14/05/20 Covid-19 update: 14th May – housing market unlock/ TfL information and masses more besides –

13/05/20  Covid-19 update: 13th May – Easing & furloughing and much more besides –

12/05/20  Covid-19 update: 12th May – Recovery Strategy and much more besides –

11/05/20  Covid-19 update – 11th May – Start of lifting restrictions: PM’s announcement from 10th May –

7/05/20  Covid-19 update – 7th May –

6/06/20  Covid-19 update – 6th May –

5/05/20  Covid-19 update – 5th May or Star Wars plus1 – Bounce Back loans –

4/05/20  Covid-19 update – 4th May –

1/05/20  Covid-19 update – 1st May –

30/04/20  Covid-19 update – 30th April –

29/04/20  Covid-19 update – 29th April –

28/04/20  Covid-19 update – 28th April – The Coronavirus Bounce Back Loan –

27/04/20  Covid-19 update – 27th April –

24/04/20  Covid-19 update – 24th April – Coronavirus tests are now available to essential workers –

23/04/20  Covid-19 update – 23rd April –

22/04/20  Covid-19 update – 22nd April – Coronavirus business support finder tool –

21/04/20  Covid-19 update – 21st April –

20/04/20  Covid-19 update – 20th April – Coronavirus Job Retention Scheme –

17/04/20  Covid-19 update – 17th April –

16/04/20  Covid-19 update – 16th April – furloughed employees –

15/04/20  Covid-19 update – 15th April –

14/04/20  Covid-19 update – 14th April –

9/04/20  Covid-19 update – 9th April –

8/04/20  Covid-19 update – 8th April –

7/04/20  Covid-19 update – 7th April –

6/04/20  Covid-19 update – 6th April – COVID-19 Business Loans scheme revamped –

3/04/20  Covid-19 update – 3rd April- How to Claim Your Grant Payment –

2/04/20  Covid-19 update – 2nd April –

1/04/20  Covid-19 update – 1st April –

31/03/20  Covid-19 and our wellbeing/mental health –

31/03/20  COVID-19 update – 31st March –

30/03/20  COVID-19 update – 30th March –

27/03/20  Coronavirus update – 27th March – more details –

27/03/20  Coronavirus update – 27th March – Self employment package –

26/03/20  Coronavirus – information from Hounslow Council – 26th March –

26/03/20  Coronavirus update – 26th March –

25/03/20  ShopAppy –

25/03/20  Coronavirus update – 25th March –

24/03/20  Financial advice and support for local business – 24th March –

24/03/20  Security advice from Safer Business Hounslow/Hounslow Chamber of Commerce –

23/03/20  Coronovirus – Job Retention Scheme details –

23/03/20  Coronovirus update: 23rd March –

22/03/20  URGENT message for Hounslow’s Businesses –

20/03/20  Hounslow Chamber Task Force to help business during coronavirus pandemic –

20/03/20  Coronavirus – More things that might help –

20/03/20  Coronavirus – Things that might help –

19/03/20  Coronavirus related scams – Stay safe –

18/03/20  Government assistance for business –

18/03/20  Rescue Remedies? –

17/03/20  Lift your spirits? –

Research and Development (R&D) reliefs support companies that work on innovative projects in science and technology. It can be claimed by a range of companies that seek to research or develop an advance in their field. It can even be claimed on unsuccessful projects. R&D is a Corporation Tax (CT) tax relief that may reduce your company’s tax bill if your company is liable for CT or, in some circumstances, you may receive a payable tax credit. You may be able to claim Corporation Tax relief if your project meets our definition of R&D.

Types of R&D relief:

There are different types of R&D relief, depending on the size of your company and if the project has been subcontracted to you or not.

Small and medium sized enterprises (SME) R&D Relief

You can claim SME R&D relief if you’re a SME with:

  • less than 500 staff
  • a turnover of under 100 million euros or a balance sheet total under 86 million euros

You may need to include linked companies and partnerships when you work out if you’re a SME.
SME R&D relief allows companies to:

  • deduct an extra 130% of their qualifying costs from their yearly profit, as well as the normal 100% deduction, to make a total 230% deduction
  • claim a tax credit if the company is loss making, worth up to 14.5% of the surrenderable loss

Research and Development Expenditure Credit

This replaces the relief previously available under the large company scheme. Large companies can claim a Research and Development Expenditure Credit (RDEC) for working on R&D projects. It can also be claimed by SMEs and large companies who have been subcontracted to do R&D work by a large company.
The RDEC is a tax credit, it was 11% of your qualifying R&D expenditure up to 31 December 2017. It was increased to:

  • 12% from 1 January 2018 to 31 March 2020
  • 13% from 1 April 2020

Benefits of R & D credits:

  • It doesn’t matter what sector or industry your business is in. As long as a company is UK-based and registered to pay Corporation Tax then its innovative activities are likely to qualify. You can still claim even if the R&D project ultimately failed in its objectives, as long as technical and/or scientific investment was made.
  • A broad range of costs are eligible such as Direct staffing costs like employers NICs and staff wages, R&D consumables used up directly in the R&D process, Software, Contributions to independent research, Externally provided workers, Subcontracted R&D, Prototypes, Clinical trial volunteers.
  • There’s no minimum claim requirement for R&D Tax Credits. R&D Tax Credit applications can be made even for the smallest amounts, which is great news for lower spending companies.
  • Even companies that are loss-making can apply. Loss making companies are able to receive R&D Tax Credits as long as their application is approved by HMRC. How much a company will receive however depends on the regime it has used. Loss-making SMEs can receive between 14.5% and 33% of qualifying R&D expenditure. Loss-making larger companies or subsidised projects can attract relief totalling 9.7% of eligible R&D expenditure.

Loss-making SME businesses can also choose to not surrender the R&D loss but instead carry it forwards/backwards against profits.

COVID-19 continues to weigh heavily on travel demand with Heathrow’s passenger numbers down by over 95% compared to the start of last year’s summer season. Since the beginning of this pandemic traffic and passenger numbers typically have reduced by 99% from 2019 levels, estimates put UK airport lost revenue for 2020 at almost £4 billion so far and up to 110,000 jobs are now at risk at UK airports and their supply chains.
The aviation industry – and the sectors which rely on us – need swift action from Government to enable aircraft to get back in the skies to support the UK’s economic recovery. The proposal for a temporary, 12-month APD holiday – as outlined in the report released by Airlines UK this week is exactly the type of decisive action that is needed to protect thousands of jobs, lower airfares for passengers and drive the tourism and trade that will restart Britain’s economic engine. We urge the Government to move forward with it at pace.

Looking ahead to recovery

While many sectors are able to begin their recovery, the Government’s quarantine policy for international arrivals has prolonged the impact on aviation. Further review of the policy is now more critical than ever, as strategically important long-haul flights remain grounded and more jobs continue to be put at risk in an industry crucial to underpinning the recovery of the UK economy.
The introduction of Travel Corridors earlier this month has provided some hope of an initial recovery and is a welcome first step. We now want to work with Government and industry to develop solutions which enable critical trading routes to restart and the UK economy to re-open. A key part of enabling trading routes with countries still subject to quarantine – or safeguarding connections to those countries which are now exempt – is to develop passenger testing solutions. This would form part of a Common International Standard for health screening at airports and the Government has the opportunity to take a global lead in setting this standard with international partners which are key to rebuilding our economy.
Heathrow stands ready to play its part by planning to host the UK’s first pilot ‘Test-on-Arrival’ procedure from Collinson and Swissport. The pilot, could allow COVID-negative passengers arriving from higher-risk countries to enter the country without the need to quarantine, should the Government grant an exemption for this pilot.
We are also trialling a number of new technologies and processes – including temperature screening and UV sanitation to quickly and efficiently disinfect key touchpoints in the passenger journey. Heathrow is undertaking trials so we can share learnings with Government and industry which could both help the aviation industry recover quicker and ensure the airport remains COVID-secure to keep colleagues and passengers safe as air travel resumes.

Building Back Better – leading a green recovery

Aviation in the UK is not just another economic sector. It is the cornerstone of the UK economy. It is the third largest aviation sector in the world, supporting 4.5% of UK GDP. As such, the UK aviation sector will be fundamental to the economic recovery from the COVID-19 pandemic as we begin to re-open our doors and borders. We need to return to normality as soon as possible, but we want to come back even stronger and do it in a way that protects both jobs and the environment – to ‘build back better’ – and support the commitment to decarbonise UK aviation and reach net-zero emissions by 2050.
Heathrow will continue to prioritise decarbonisation of the aviation sector in a way that protects and creates jobs, fuels a green economic recovery and future proofs UK aviation for decades to come.
Key measures to delivering this should include investment in cleaner aircraft and engine technology, and an airspace modernisation programme – but also importantly, investment in sustainable aviation fuels (SAFs). We believe that £500m of Government investment over five years (and matched by industry) would support flagship commercial SAF plants across the UK, as well as a UK centre of excellence.
Decarbonising aviation provides an opportunity for the UK to take a lead in this important global sector, and the sector is ready to work with Government to make this happen. Decisive action today will support not only a sustainable and world-leading UK aviation sector but fuel a great British green recovery. That is why we are pleased to welcome and take part in the Jet Zero Council, with our CEO, John Holland-Kaye attending the first meeting which took place this week.

A Heathrow ‘Associated Freeport’ – connecting the UK’s regions to international trade

Heathrow responded to the recent Government consultation on Freeports. We believe Freeports have the potential to connect regions together, drive new innovations and promote regeneration and job creation across the UK. Freeports at airports have already been implemented across the world and can be applied here after the EU Exit Transition period.
Heathrow’s consultation response set out our interest in seeking ‘Associated Freeport’ status. As the UK’s only hub airport, Heathrow can harness its unique position for the benefit of the whole country, acting as the centre in a ‘hub and spoke’ model of Freeports.
Connecting other UK Freeports to Heathrow means connecting businesses across the country to global markets with streamlined customs processes, providing a boost to nascent industries that are producing high value goods and creating jobs in areas which could capitalise on the economic opportunity which Freeports represent.
As the UK’s largest port by value we know well the opportunities airports bring to local and regional businesses, communities and people. In 2019, the airport accounted for 40% of UK non-EU exports by value, and exports worth more than £140bn travelled via Heathrow. This is more than double the UK’s second largest port by value, Southampton. In March alone, during the height of the pandemic, Heathrow’s importance was further underlined, with 33% of the UK’s critical equipment and PPE to fight COVID-19 by value arriving through the airport.
As the country recovers from COVID-19 and looks ahead to a future outside the EU, the UK has a great chance to develop creative policy solutions which will underpin the long term economic and social recovery. This is exactly what needs to happen if the UK is truly going to level up and spread opportunity and prosperity across the country.
At this early stage in the process, the Government still has more detail to set out on their vision and objectives for Freeports. We feel that clear guidance and information is needed for businesses to progress with their plans. However, we are keen to contribute our views and expertise, and would welcome the opportunity to discuss this further with the Government and stakeholders.

Building confidence / Health & Wellbeing 16/07/20 –

Webinar Advice from Hounslow Chamber Task Force 14/05/20 –

Webinar Health and Wellbeing 12/05/20 –

Webinar Advice from Hounslow Chamber Task Force 07/05/20 –

Advice from Hounslow Chamber Task Force 30/04/20 –

Micro business support in these unprecedented times 22/04/20 –

Advice from Hounclow Chamber task force 16/04/20 –

Business Advice From Hounslow Chamber Task Force webinar  08/04/20 –

Cash Flow/Finance webinar 06/04/20 –

Launch of Task Force on 31/03/20 –


Last week, Chancellor Rishi Sunak announced several new initiatives to help jumpstart the economy. The main aim of his Summer Statement was to outline the government’s plan to stabilise the workforce and to stimulate new employment opportunities amid the ‘profound economic challenges’ that COVID 19 has brought about.

In his address, the Chancellor expressed the vital role the housing market has in supporting the economy as a whole. As a result, the stamp duty threshold will increase from £125,000 to £500,000.

See the table below for a summary of the new changes:

This means if you are a first-time buyer purchasing a residential property for under £500,000 you will pay £0 stamp duty. If you are buying a property above £500,000, you will pay stamp duty, but only on the amount above £500,000.

If you are buying a second property and/or buying through a Limited Company, you will now only pay the 3% additional property surcharge for properties valued under £500,000.

When do these new rates come into effect?

They are effective immediately and will last until 31st March 2021. SDLT is payable when an individual takes possession of the property once the transaction has legally completed, or when the contract has been “substantially performed”, which is when at least 90% of the consideration has been paid. So, if you complete your purchase before the end of March next year, or you have paid 90% of the cost before then, you may benefit from the SDLT holiday.

So, if you are considering buying a home or investment, to do it sooner rather than later. Given the stamp duty holiday, we anticipate prices may increase, so to take advantage we would recommend buying sooner rather than later.

How much will you save?

Ultimately, the more expensive the home you’re buying, the more money you’ll save under these new rules. The government predicts that the average stamp duty bill will fall by £4,500, but for properties priced at £500,000 the saving will be £15,000.

The examples below show how much you’ll pay depending on the price of the home you buy.
Property price £600,000 – 0% on the first £500,000; 5% on the next £100,000 – total bill of £5,000 (previous bill £20,000)

  • Property price £750,000  – 0% on the first £500,000; 5% on the next £250,000 – total bill of £12,500 (previous bill £27,500)
  • Property price £1m – 0% on the first £500,000; 5% on the next £425,000; 10% on the remaining £75,000 – total bill of £28,750 (previous bill £43,750)

Plans for new Hollywood-style film studios in Dagenham, east London, have been approved by councillors.

The £110 million proposals include sound stages and workshops on a 22-acre former pharmaceutical factory site at London East Business and Technical Park, on Yewtree Avenue.

The project is expected to create 1,200 jobs.

The council leader described the decision to grant approval as “huge for the borough”.

Darren Rodwell, leader of Barking and Dagenham Council, added: “It gives the green light to what will be London’s largest film studio, so it’s a major milestone in the renewal of a part of London badly hit by de-industrialisation and austerity.”

There are also plans to relocate the City of London’s wholesale markets to a site nearby, he added.

“So, where once Dagenham was known for Ford’s and factories, we will be making films and a new bright new future for our borough and its residents.”

The new studio will feature buildings to be used as production offices, hair and makeup or dressing rooms, as well as two workshops for set construction and green roofs.

The plans were voted through unanimously by members of Barking and Dagenham Council’s planning committee on Monday night.

It came nine months after the project’s original backer, Pacifica Ventures, which designed the studios where Breaking Bad was made, pulled out over concerns about Brexit – according to the Local Democracy Reporting Service.

The council vowed to press on alone and its investment arm Be First is still in talks with potential joint venture partners.

It has released £3.4m to cover pre-development costs.

Over the last five years the council has built up its own film unit, which it said had “established extremely good links with the industry and highlighted the challenges the industry is facing in terms of a shortage of studio space in London”.

It has already attracted big-budget films such as Marvel’s Avengers: Age Of Ultron, Black Widow and Doctor Strange, as well as hit TV dramas including Netflix’s Black Mirror.

There were several locations used, with the main one being a warehouse building next to the film studio site in Dagenham.

The council’s head of film, Lisa Dee, said: “Barking and Dagenham is already a magnet for movie-makers.

“Two of the UK’s biggest features were filmed in Dagenham last year — Black Widow by Marvel and Morbius by Sony Pictures.

“As London is moving a lot of work east, we are finding more crew and production workers are actually living in east, south-east and north London areas, so we’re on their doorstep, which makes Dagenham Studios such a great geographical fit the next generation of creatives.”

If the plans are approved by the Mayor of London, building work is expected to start next year.

HMRC has set out answers to some of the most frequently asked questions about the government’s VAT payments deferral measures, including which businesses are eligible and what will happen afterward. The VAT payments deferral measures were rolled out by the government to support businesses with cash flow during the COVID-19 pandemic.

The VAT deferral means that all businesses with a UK VAT registration have the option to defer VAT payments due between 20 March and 30 June 2020. Businesses have until 31 March 2021 to pay any VAT deferred as a result of this announcement. HMRC will not charge any penalties or interest on payments deferred by this announcement.

Businesses can opt into the deferral scheme by simply not making VAT payments due in this period – they do not need to inform HMRC. Businesses that pay by Direct Debit should cancel this with their bank. This can normally be done online and should be done in plenty of time so HMRC does not attempt to automatically collect on receipt of their VAT return. Should they wish, businesses can continue to make payments as normal during the deferral period and can continue to make ad hoc payments after the deferral period to repay any deferred VAT up to 31 March 20201. HMRC will also continue to pay repayment claims as normal.

*One vital thing to note: businesses must continue to submit VAT returns as normal.

Frequently asked questions about the VAT payments deferral measure:

What payments are covered by this announcement?

All payments of VAT to HMRC due between 20 March 2020 and 30 June 2020 can be deferred until 31 March 2021.

•Payment for quarterly returns ending 29 February due 7 April

•Payment for quarterly returns ending 29 March due 7 May

•Payment for quarterly returns ending 29 April due 7 June

•Payment for monthly returns due in this period

•Payments on account due in this period

•Annual Accounting advance payments.

Can I defer payment of Import VAT/Customs Duties as part of this announcement?
No, you must pay import VAT and customs duties in line with existing rules. If you are struggling to pay your tax bill on time, HMRC is also delivering an enhanced Time to Pay offer to fit the specific impacts of COVID-19. Time to Pay is available to all businesses and individuals who are in temporary financial distress as a result of COVID-19 and are unable to pay their tax on time or have existing liabilities. HMRC has set up a dedicated helpline to enable those eligible to get practical help and advice which can be reached by calling 0800 024 1222.

Does the deferral apply to other taxes/duties such as Machine Games Duty, Insurance Premium Tax, withholding tax etc.

No, unless covered by another Government announcement, you must pay all other taxes/duties in line with existing rules. If you are struggling to pay your tax bill on time, HMRC is also delivering an enhanced Time to Pay offer to fit the specific impacts of COVID-19. Time to Pay is available to all businesses and individuals who are in temporary financial distress as a result of COVID-19 and are unable to pay their tax on time or have existing liabilities. HMRC has set up a dedicated helpline to enable those eligible to get practical help and advice which can be reached by calling 0800 024 1222.

Does deferral apply to VAT due to be paid in relation to disclosures and assessments due to HMRC?

No, only VAT payments due alongside normal VAT returns between 20 March and end of June will be deferred. For any other debts, HMRC’s Time to Pay system has been enhanced. Additionally, HMRC has a dedicated helpline for those who cannot pay because of COVID-19: 0800 024 1222.

Can I still make a VAT payment at my usual time?

Yes. The deferral is optional.

My business needs more help than this, what other help is available?

HMRC’s Time to Pay system has been enhanced. Additionally, HMRC has a dedicated helpline for those who cannot pay because of COVID-19: 0800 024 1222.

Will there be any changes to the VAT MOSS or EU refunds systems?

No, this announcement does not cover any payments or policies relating to the VAT MOSS or EU refunds system.

What happens after the VAT deferral ends?

VAT payments due following the end of the deferral period will have to be paid as normal. Businesses will be given until the end of the 2020-21 financial year to pay any VAT they deferred as a result of this announcement. Payments must be made on or before 31 March 2021.

You’re deferring tax, not cancelling it altogether. We need a tax holiday. Isn’t this just another loan?

This will help alleviate the immediate, temporary pressures businesses are facing. We are confident the economy and businesses will bounce back from this in time. To help them do that, we will give them the time needed to pay back deferred tax. Businesses will have until the end of the financial year to make these repayments. The government has also announced a comprehensive wage subsidy scheme. Tax deferral will help businesses with cash flow in the meantime.

HMRC is also delivering an enhanced Time to Pay offer to fit the specific impacts of COVID-19. Time to Pay is available to all businesses and individuals who are in temporary financial distress as a result of COVID-19 and are unable to pay their tax on time or have existing liabilities. HMRC has set up a dedicated helpline to enable those eligible to get practical help and advice which can be reached by calling 0800 024 1222.

How will repayments work in practice, and will you offset repayments against VAT due? Can you make repayments faster?

Repayments will be paid as normal. This means that HMRC will offset repayments against any existing debt before this announcement but not against any VAT deferred through this announcement. Most repayments are paid within five working days.

I am now in or going to be in a repayment position, can I move to monthly returns to improve future cash-flow?

Businesses, or their agents, can apply online to request to change to monthly VAT returns. Visit and search for “change VAT details.”

I have made Time To Pay (TTP) arrangements with HMRC before the 20 March, can I defer payment until 31 March 2021?

For TTP arrangements made for payments due before 20 March 2020, you will need to continue to make these payments. If you are struggling to meet these obligations, then you can contact the dedicated helpline on 0800 024 1222.

For TTP arrangements made for payments due between 20 March 2020 and 30 June 2020 only, you can benefit from the ability to defer payment until 31 March 2021. You do not need to notify HMRC. You will need to cancel any Direct Debits set up for these arrangements.

Hyatt Place West London Hayes is preparing to be open from 4th July 2020.
Their primary concern at this time is the safety of their teams and guests, so they will be operating in line with UK Government guidelines for social distancing and safe operations. Few details are provided below, they will continue to review these measures in line with the latest guidance.
How Hyatt Place are looking after the safety of our guests?
  • Reducing contact at check-in/check-out with social distancing applied, including use of Perspex screens within the reception area. They are also sanitising objects that are frequently touched like pens, room key cards before re-use and credit card machines.
  • Social distancing aligned with government guidelines of applying 1-metre rule will be observed throughout the hotel.
  • Increased frequency of cleaning with disinfectants on all high-touch surfaces, guestrooms and shared spaces, including but not limited to, lift controls, door handles and hand rails.
  • Prominently placed hand sanitizer stations throughout hotel public areas and entrances.
How Hyatt Place are looking after the safety of their team?
  • They have implemented a number of measures to ensure their teams can operate safely, covering staff training, safe operating practises and the use of PPE within certain job roles and for specified tasks.
  • GBAC STAR cleanliness and training certification for colleagues.
  • Training includes social distancing, hygiene standards and clear guidance on taking time off when sick. Plus, further detailed training by job role, e.g. enhanced cleaning regimes for housekeeping colleagues, and food hygiene standards for F&B teams. They also have clear communication channels for team members to get further advice and guidance.
  • They have also provided PPE, in line with government guidelines and consistent with people’s roles and responsibilities, where and if required.
Additionally, Hyatt Place would like to provide you with an update on a number of hotel services and operations:
  • Housekeeping: At this time, they appreciate their guests may prefer the opportunity to limit potential contact points with others in their space. As such, Hyatt Place West London Hayes is adjusting standard daily guestroom housekeeping services to provide service every third day during a guest’s stay. Please know that periodic safety and wellbeing checks in guestrooms will still occur. [If you prefer to receive full daily guestroom housekeeping services, please let our front desk team know].
  • Food & Drink Services: The hotel restaurant and bar remain closed in line with government guidelines and they ask that no food or beverage is consumed in public communal spaces. They continue to offer a range of meals and drinks for collection from reception in disposable packaging, including;
  • A continental breakfast bag with a hot option for collection each morning between 06:00 – 10:00 hours.
  • A limited range of wines, beers and soft drinks.
  • A reduced menu for collection.
Food and drink cannot be consumed in any public facing areas at this time in line with government guidelines, so all meals are to be taken in guest rooms.
  • Fitness Center: Their fitness center remains closed during this time until further notice.
Hyatt Place knows this may be disruptive for you, and they apologize for any inconvenience this causes, and they sincerely thank you for your understanding.
Hyatt Place wants you to feel confident in the care they are providing, and they want to reiterate that your safety and wellbeing remain their highest priority. Should you require further assistance, please feel free to contact Hyatt Place West London Hayes.